> ## Documentation Index
> Fetch the complete documentation index at: https://studio.assembly.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Autoresponder app

> Send automatic responses to clients outside of business hours or while you're away.

The Autoresponder app allows you to set up auto-responses to clients outside of business hours or when you're on vacation. This internal-use tool enables automatic message responses when you're unavailable, with the ability to designate any team member as the response sender.

## App setup

Installation requires four steps: access the **App Library**, select **Autoresponder** from **Internal Apps**, click **Install**, then customize the title and icon before adding it.

## Internal user experience

### Setting up your autoresponder

After installation, users access settings via the sidebar's **More** menu. Two configuration modes are available:

**Outside Working Hours** enables automatic responses only to messages received outside designated business hours. Users set their working hours and customize the response message plus designate the sending team member.

**Always On** triggers automatic responses to all incoming client messages regardless of time. This works for confirming message receipt. Users similarly configure the response text and sender.

## Client experience

Clients receive auto-responses based on the selected mode: either when messaging outside working hours, or with every message if **Always On** is enabled.